Thank you for shopping with KVIKA. We strive to ensure your shopping experience is seamless from start to finish. Please take a moment to review our shipping policy.
Processing Time:
- All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. Orders received after 2PM EST will be processed the next business day.
Shipping Rates:
- We offer flat-rate shipping for domestic orders within the United States.
- International shipping rates vary based on destination and will be calculated at checkout.
Shipping Methods:
- We ship orders via reputable carriers such as FedEx, USPS and UPS. Delivery times may vary based on the shipping method selected at checkout.
- Customers have the option to choose from standard shipping or expedited shipping for faster delivery.
Estimated Delivery Times:
- Domestic orders typically arrive within 5-8 business days after processing.
- International orders may take 7-14 business days for delivery, depending on the destination and customs processing times.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can track the status of your package using the provided tracking number.
Shipping Restrictions:
- We currently do not ship to P.O. boxes. Please provide a physical address for delivery.
- Some international destinations may be subject to additional shipping restrictions or customs duties. Customers are responsible for any customs fees or import taxes incurred.
Shipping Insurance:
- All orders are covered by shipping insurance to protect against loss or damage during transit. Please contact us immediately if your order arrives damaged or if there are any issues with delivery.
Order Changes and Cancellations:
- If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes may not be possible.
